º»¹® ¹Ù·Î°¡±â

HOME > °í°´Áö¿ø > °¥¸±·¹¿À ¼Ò½Ä

CUSTOMER
SUPPORT

¿ÞÂʸ޴º

ÄÁÅÙÃ÷¿µ¿ª

°¥¸±·¹¿À ¼Ò½Ä

°¥¸±·¹¿À ¼Ò½Ä ±ÛÁ¦¸ñ
Jin Air (LJ)ÀÇ Reissue Void ¹× Refund Cancel °¡´É ¾È³»
°¥¸±·¹¿À ¼Ò½Ä ±ÛÀбâ
ÀÛ¼ºÀÚ °ü¸®ÀÚ µî·ÏÀÏ 2018-09-18 ¿ÀÈÄ 5:49:51 µî·ÏÀÏ 2018-10-29 ¿ÀÈÄ 3:05:35
÷ºÎÆÄÀÏ



¼ö½Å: Àü °¥¸±·¹¿À »ç¿ë ´ë¸®Á¡
¹ß½Å: °¥¸±·¹¿À ÄÚ¸®¾Æ
Á¦¸ñ: Jin Air (LJ)ÀÇ Reissue Void ¹× Refund Cancel °¡´É ¾È³»
ÂüÁ¶:
www.galileo.co.kr          http://web.galileo.co.kr

¾È³çÇϼ¼¿ä. °¥¸±·¹¿À¿¡¼­ ¾Ë·Áµå¸³´Ï´Ù.

2018³â 9¿ùºÎ·Î ¿¹¾à ¹× E-Ticket ¹ß±ÇÀÌ °¡´ÉÇÑ Jin Air(LJ) ¿¡ ´ëÇÏ¿©
Reissue Void ¹× Refund Cancel ±â´ÉÀÌ Àû¿ë
µÇ¾ú½À´Ï´Ù.

¾Æ·¡ ³»¿ëÀ» È®ÀÎÇÏ½Ã¾î ¹ß±Ç ½Ã ÂüÁ¶ÇÏ¿© Áֽñ⠹ٶó¸ç °¥¸±·¹¿À¸¦ ÅëÇÑ ¸¹Àº ¿¹¾à ¹× ¹ß±ÇÀ» ºÎŹµå¸³´Ï´Ù

Reissue Void °¡´É Ç×°ø»ç (ÃÑ 53 °³ Ç×°ø»ç)

AA/AF/AT/AY/AZ/B7/BA/BI/BR/CI/CX/DL/ET/EY/FJ/GF/G3/HR/JJ/JL/K6/KC/KE/KK/KL/KQ/LA/LH
/LJ/LO/LY/MK/NH/OK/OS/PG/PR/PX/QF/QR/RJ/SA/SQ/SU/TG/TK/TP/UA/UX/VA/VN/WY/9W


Refund Cancel °¡´É Ç×°ø»ç (ÃÑ 45°³ Ç×°ø»ç)

AA/AD/AF/AY/AZ/BA/BI/BR/CI/DL/ET/FJ/GF/G3/JD/JJ/K6/KC/KE/KK/LA/LH/LJ/LO/MK/MS/NH
/OK/OS/PG/PR/PX/QF/QR/SA/SQ/SU/TG/TK/TP/UA/UX/VA/VN/WY



                                                                 -   ¾Æ                      ·¡   -


1. Reissue Void

- ´çÀÏ Reissue ƼÄϸ¸ Çã¿ë
- ¹ß±Ç ¿©Çà»ç ȤÀº Çã¿ëÇÑ ÁöÁ¡¿¡¼­¸¸ Çã¿ë
- ÀϺΠ»ç¿ëƼÄÏ, Àüü »ç¿ëƼÄÏ, ȯºÒƼÄÏ, Void ƼÄÏÀº Àû¿ë ºÒ°¡
- VoidÇÏ°íÀÚ ÇÏ´Â Reissue ƼÄÏÀÇ »óÅ´ OPEN ȤÀº ARPT ¿¡¼­¸¸ °¡´É

¸í·É¾î:
TRVE/xxxyyyyyyyyyy

TRVE - Reissue Void ¸í·É¾î
xxx - Ç×°ø»ç ¹øÈ£ 3ÀÚ¸®
yyyyyyyyyy - ƼÄϹøÈ£ 10ÀÚ¸®

* Reissue Void ÈÄ È®ÀÎ »çÇ×
1) PNR ¿¡¼­ È®ÀÎ : *HTI
2) Sales Report ¿¡¼­ È®ÀÎ:
HMPR

* ÁÖÀÇ»çÇ×
- New ƼÄÏÀÇ »óÅÂÄÚµå´Â VOID µÇ¸ç, Original ƼÄÏÀº OPEN »óÅ·Πº¯°æ
- Void ƼÄÏÀÇ New ƼÄÏ¿¡ ´ëÇؼ­´Â Support Document (Agent Coupon, Receipt) Ãâ·Â ¾ÈµÊ

2. Refund Cancel

- ´çÀÏ Refund ƼÄϸ¸ Çã¿ë
- ¹ß±Ç ¿©Çà»ç ȤÀº Çã¿ëÇÑ ÁöÁ¡¿¡¼­¸¸ Çã¿ë
- Àüü »ç¿ë ȤÀº Void µÈ ƼÄÏÀº ºÒ°¡
- ƼÄÏ Áß ÃÖ¼Ò 1°³ ÀÌ»ó ¼¼±×ÀÇ RFND ƼÄÏ¿¡¼­¸¸ Çã¿ë

¸í·É¾î:
TRNCxxxyyyyyyyyyy

TRNC- Refund Cancel ¸í·É¾î
xxx - Ç×°ø»ç ¹øÈ£ 3ÀÚ¸®
yyyyyyyyyy - ƼÄϹøÈ£ 10ÀÚ¸®

*Refund Cancel ÈÄ È®ÀÎ »çÇ×

1) PNR ¿¡¼­ È®ÀÎ:
*HTI
2) Sales Report ¿¡¼­ È®ÀÎ:
HMPR

*ÁÖÀÇ»çÇ×
- ÇØ´ç ƼÄÏÀÇ º¯°æµÇ´Â »óÅÂÄÚµå´Â OPEN
- Refund Cancel ¿¡ ´ëÇÑ Notice Ãâ·Â¹° ¾øÀ½
- Refund Cancel ÀÇ ESAC ¾øÀ½


À§¿¡ °üÇÑ ¹®ÀÇ´Â Customer Support Desk (02-3210-2350, 1544-2393)·Î ¿¬¶ô Áֽñ⠹ٶø´Ï´Ù.

°¨»çÇÕ´Ï´Ù.

¸ñ·Ï